Effective Date: 27th July 2023
Libertas Software Pty Limited ACN 652 123 218 ("Libertas Software") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or use Bugal.com.au ("Bugal"), owned and operated by Libertas Software. By accessing or using Bugal, you consent to the practices described in this policy.
Collection of Personal Information
We may collect personal information that you voluntarily provide when creating an account, subscribing to our newsletter, or contacting us. This information may include your name, email address, phone number, and other relevant details.
Use of Personal Information
We use the personal information we collect to:
- Provide Bugal's services and features;
- Respond to your inquiries and support requests;
- Send you updates, promotional materials, and relevant information;
- Improve Bugal's functionality, performance, and user experience;
- Comply with legal obligations and enforce our Terms and Conditions.
Sharing of Personal Information
We do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may disclose your information to trusted service providers who assist us in operating Bugal, subject to confidentiality agreements.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.
Passwords
Libertas Software will never request your password. It is your responsibility to keep your password to the Site safe. You should notify us as soon as possible if you become aware of any misuse of your password and/or account. You must immediately change your password using the “Forgotten Password” process or within your account settings. All passwords are stored in a non-recoverable format.
Credit Card Details
Libertas Software shall not store your credit card details but they will be held by our payment partner Stripe payment provider. For further information please visit https://stripe.com/au/terms
Cookies and Tracking Technologies
Bugal may use cookies and other tracking technologies to enhance user experience and gather analytics data. You can adjust your browser settings to refuse cookies, but some features of Bugal may not function properly.
Third-Party Links
Bugal may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these websites. We encourage you to review their respective privacy policies before interacting with them.
Children's Privacy
Bugal is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.
Disclosure of Personal Information
Libertas Software will not disclose any Personal Information to a third party unless you have provided consent. However, you need to be aware that Libertas Software may be required to disclose Personal Information without any consent in order to comply with any court orders, subpoenas, or other legal process, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required and allowed to by law. We shall not disclose any Personal Information to any third parties located overseas without your express consent.
Changes To This Privacy Policy
Libertas Software may from time to time update this Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service will be deemed acceptance of any amended Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@bugal.com.au.
Thank you for entrusting Bugal.com.au with your support management needs. We value your privacy and are committed to providing a secure and user-friendly experience.